An AI web application to evaluate and coach Apple's employees for the best customer service experience
Functionalities
I joined the team in the middle of the redesign process and I took the responsibility of designing certain features, addressing accessibility issues and conduct UX research.
The product has an impact on over 16,000 users globally helping and improving Apple's employees coaching
Thank you for reading
If you enjoy my work, my process thinking and want to know more about my story I will be happy to share
